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Life Streams International
Mfg. Co
Consumer
Warranty
for the WHOLLY WATER® Drinking Water Appliance
In Residential Application Only (for United States & Canada).
Commercial use is encouraged, but the warranty is different.
Whole House
Systems Warranty (below)
MAGNETIZER®
Products Warranty (below)
1. PRESSURE
VESSEL: Six Years
WHOLLY WATER ® The Ultimate Drinking Water Appliance is designed
to meet or exceed the Safe Drinking Water Act standard for municipal
water supply. Not designed to be used on unpotable or microbiologically unsafe water. Some well water will need a lab analysis to determine
proper treatment. Please email
or call 1-800-76-WATER for expert advice. Life Streams International
Mfg. Co. guarantees to the original consumer/buyer that the pressure
vessel will not leak or corrode in the original installation,
provided that the unit is properly installed in accordance with
the manufacturer's printed instructions enclosed with each unit
sold. This does not cover units subjected to abuse, water
pressure over 60 psi, or temperatures over 100 degrees F. (38
degrees C).
For the under counter WHOLLY WATER® The Ultimate Drinking Water Appliance, a pressure regulator is already supplied with each unit and must remain with the unit to keep the water pressure at about 40 psi. The preset factory settings (40 psi) on the pressure regulator must be unaltered. If this supplied pressure regulator is removed or settings changed, the warranty is void, and we are not responsible for any damages to the "Appliance" and/or other damages caused by water leakage. LSI has a low cost leak alarm available that will alert you to any leak from ANY source under your sink. (Leaks Disclaimer)
Please note that on a municipal water supply, water pressure
may go up very high at night.
For example, even though your water pressure is 50 psi during
day, it can exceed 135 psi at night when people aren't using
a lot of water. Some municipal systems are prone to water hammer
when pressure spikes go very high. Failure to install regulator
with Appliance will void warranty and may adversely affect performance
of Appliance. In fact, it is recommended that you have your plumber
install a pressure regulator on plumbing system for your whole
house to protect your plumbing.
2. OVERALL
UNIT PERFORMANCE WARRANTY: Six Years
a) Year One: UNLIMITED WARRANTY
If the unit fails to "filter" and/or "purify"
municipally supplied tap water and or potable well or spring
water of similar quality, according to the unit's stated performance claims
under NSF 42 and NSF 53 testing protocols, Life Streams International
Mfg. Co. or its authorized local dealer will replace the unit
at no charge to the original purchaser. Not designed to be used on unpotable or microbiologically unsafe water. One-year warranty includes all accessories. Shipping costs for replacement fittings for top of Appliance are not covered under warranty at any time. Shipping will be via FedEx to ensure insurance & tracking.
b) Years Two through Six: LIMITED WARRANTY
If during this five-year period, the unit falls short of its
performance claims as stated above in paragraph 2(a), the unit
will be replaced by Life Streams International Mfg. Co. or its
authorized local dealer on a pro-rata basis at the current rate
per month usage. The pro-rating also includes the first 12 months
(Year one) usage. If a repair can be made, you will be charged
for cost of repair only, if it is less than usage charge.
Applies to WHOLLY WATER ® Appliance only and not to accessories.
c) UNDER NO CIRCUMSTANCES is Life
Streams International Mfg. Co., their employees, agents, contactors,
and affiliates liable for any costs greater than the original
owner's purchase price. Also not covered are Acts of God - fire,
storms, flooding, etc. This Warranty only applies to original
owner when properly installed on a residential application and
water pressure at no time exceeds 60 psi (pressure per square
inch). LSI has a low cost leak alarm available that will alert you to any leak from ANY source under your sink. Please read "Leaks Disclaimer".
3. GENERAL
PROVISIONS/RETURN POLICY
Any Appliance returned to Life Streams International Mfg. Co.
under this unlimited ot limited product offer must be either
returned to a local authorized dealer, or service center nearest
you or shipped prepaid to Life Streams International Mfg. Co.
at 5203 Moore Road, Westmoreland, NY 13490. Please enclose $25
(lower 48 US States only). Outside of USA, please contact us for cost
& payment for return shipping. Product will be repaired or replaced subject to the first 12 months free.
Months 13 through 72 (year 2 - 6), the current rate per month
usage will be charged, and a new unit will be shipped. If a repair
can be made, you will be charged for cost of repair only, if
it is less than usage charge. Our Company goal is to have local
dealers who can give prompt service.
IMPORTANT NOTE: This warranty only covers the original purchaser and installation. The product warranty application enclosed herewith must be filled out and returned to Life Streams International Mfg. Co. with a copy of receipt of purchase within 30 days, or it will be void. Under no circumstances, will Life Streams International Mfg. Co. assume any responsibility or liability for physical damages or losses resulting from improper installation, misuse of this product, or acts of nature beyond Company's control. LSI has a low cost leak alarm available that will alert you to any leak from ANY source under your sink. Please read "Leaks Disclaimer".
For current information about WHOLLY WATER® go to homepage.
Warranty: Whole
House Systems and Water Softeners
All sales are final.
WHOLLY WATER ® Whole House Systems are designed to meet or
exceed the Safe Drinking Water Act standard for municipal water
supply. Some well water will need a lab analysis to determine
proper treatment. Please email
or call 1-800-76-WATER for expert advice.
Warranties are as follows:
Automatic Control Valves - 5 years for defects
Media Tanks - 5 years for leakage
Brine Tanks - 5 years for leakage
Feed Pumps - 1 year for defects
Leaks Disclaimer
The foregoing warranty is exclusive and
in lieu of all other express and implied warranties
(except of title) including, but limited to, implied warranties
of merchant’s ability and fitness
for a particular purpose.
The manufacturer will
not be subject to and disclaims:
(1) Any other obligations or liabilities arising out of breach
of contract or of warranty.
(2) Any obligation whatsoever arising from tort claims (including
negligence and strict liability)
or arising under other theories of law with respect to products
sold or services rendered by
the manufacturer or any undertakings, acts, or omissions relating
thereto.
(3) All consequential or incidental and contingent damages.
(4) Warranty does not cover labor or installation charges.
(5) UNDER NO CIRCUMSTANCES is Life Streams International Mfg.
Co., their employees, agents, contactors, and affiliates, liable
for any costs greater than the original owner's purchase price.
Also not covered are Acts of God - fire, storms, flooding, etc.
This Warranty only applies to original owner when properly installed
on a residential application and water pressure at no time exceeds
75 psi (pressure per square inch).
6) A. LSI warrants to Customer/Distributor that all Water System
Products sold to Customer/Distributor will, at the time of placement
with a carrier for shipment, shall be free of defects in material
and its workmanship will conform to LSI's published and generally
distributed specifications for the Product. The Customer/Distributor’s
sole remedy about defective Product and LSI's sole liability
under the warranty in this Paragraph shall be for LSI to repair
or replace the defective Product, at its option. The warranty
in this Paragraph does not apply to defects caused by the negligence
or intentional misconduct of Customer/Distributor or anyone acting
on Customer/Distributor’s behalf, who damages Product in
transit or defects occurring after risk of loss has passed to
Customer/Distributor. Any product returned for a defect must
be reported to LSI for a "Return Authorization."
B. Distributor has no authority to, and shall not, offer or extend
or purport to offer or extend any warranty or other covenants
or agreements to its customers beyond the warranty of the product
on behalf of LSI, and LSI shall not have any responsibility to
any of Distributor’s customers for any matter, including
the warranty set forth in Para A, without LSI’s "Return
Authorization."
C. Except as expressly provided in Para A, LSI does not make
and hereby disclaim all express or implied representations of
the Product not represented in LSI's published and copyrighted
literature including any implied warranties or guarantees of
merchantability.
For Whole House Purification Systems:
There is a *5-year pro-rated use charge on contaminant removal
performance, provided the system is used within specified use
parameters.
*Water quality limitations apply - use on certain water parameters
will void this pro-rated warranty. For example, certain conditions
require Chlorine Pre-Treatment for unpotable water (micro-organisms
in water), iron or sulfur bacteria, tannins, mold, mildews and
algae, etc. Also needed for high levels of iron, sulfur, manganese,
tannins, etc. We have Chlorine
Pre-Treatment Systems available. For ALL water systems, including under counter & counter top, warranty is void if total dissolved solids (TDS) is greater than 1500. As a manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing water system. Please understand that the quality of water supplies may vary seasonally or over a period of time, and that your water usage rate may vary as well. Water characteristics can also change considerably if your water system is moved to a new location.
MAGNETIZER®, QUANTUM MAG
Products: Magnets for industrial or commercial use are not returnable for a refund. Water pipe, fuel/oil
line (clamp-on type) for residential use and engine magnetizers all have a 90-day satisfaction guarantee. Units must be used for 90 days in order
to have time to clean lines, etc. and stabilize conditions. Then
if not satisfied, return them within the next 30 days (after
90-day period) for a refund. Refunds do not include shipping fee or handling fee on each transaction. There will be
a 25% restocking fee if you do not actually use MagnetS for
90 days as you must give them a chance to work. Product must
be in a "like new" condition upon return.
Refunds for MAGNETIZER® brand (home use): 2 or 3 pair order purchases only. Two or three pairs are recommended to obtain the full benefits. One pair may be insufficient and will not be refunded.
QUANTUM MAG (residential use): 3 unit purchases only.
Please note: Magnetic
health product line, eg. Flav-O-Rings, BioMagnets, Water Jar
Energizers, books, MSO (stabilized oxygen), The Ultimate Supplement (hGH), Circulation Enzymes, Wellness Kits, and Pain Relief Kits do not have a satisfaction guarantee and are not returnable for a refund.
WARRANTY:
All magnetic products have a lifetime power warranty.
Should they lose the magnetic power, they will be replaced FREE.
Customer bears all shipping costs for replacement.
A. LSI & MAGNETIZER warrants to Customer/Distributor that all
MAGNETIZER® Products sold to Customer/Distributor
will, at the time of placement with a carrier for shipment, shall
be free of defects in material and its workmanship will conform
to LSI & MAGNETIZER's published and generally distributed specifications
for the Product. The Customer/Distributor’s sole remedy
about defective Product and LSI's sole liability under the warranty
in this Paragraph shall be for LSI to repair or replace the defective
Product, at its option. The warranty in this Paragraph does not
apply to defects caused by the negligence or intentional misconduct
of Customer/Distributor or anyone acting on Customer/Distributor’s
behalf, who damages Product in transit or defects occurring after
risk of loss has passed to Customer/Distributor. Any product
returned for a defect must be reported to LSI OR MAGNETIZER for
a "Return Authorization."
B. Distributor may extend LSI & MAGNETIZER’S lifetime power-warranty
to its customers. Distributor has no authority to, and shall
not, offer or extend or purport to offer or extend any warranty
or other covenants or agreements to its customers beyond the
lifetime power-warranty of the product on behalf of LSI & MAGNETIZER®,
and LSI & MAGNETIZER® shall not have any responsibility
to any of Distributor’s customers for any matter, including
the warranty set forth in Para A, without LSI or MAGNETIZER’s
"Return Authorization."
C. Except as expressly provided in Para A, LSI & MAGNETIZER®
do not make and hereby disclaim all express or implied representations
of the Product not represented in LSI or MAGNETIZER’S published
and copy-writed literature including any implied warranties or
guarantees of merchantability.
If you have any questions, please contact James D. Fairgrieve,
CEO/Owner
Life Streams International Mfg. Co.
5203 Moore Road, Westmoreland, NY 13490 USA
Tel 315-336-3599 * Fax 315-339-3859
E-mail Us
Web site: www.wholly-water.com
WHOLLY WATER ® is a wholly
owned trademark of
Life Streams International Mfg. Co.
U.S. Patent 5,205,932
Trademark Reg. 1,727,385
© Life Streams International
Mfg. Co. 1989 - 2008
All rights reserved.
We reserve the right to improve and modify products without notice.
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